Our quality policy is proactive and marked by a deep sense of responsibility, and this is increasingly being reflected in our manufacturing processes.
Our HEESS Stuttgart location is certified in accordance with the DIN EN ISO 9001 standard (2008), and the quality control laboratory we operate is accredited in line with DIN EN ISO/IEC 17025.
Maintaining and continually improving our quality assurance system is a very dynamic process, as well as a core element of our corporate management approach. This process ensures that our quality targets are achieved through adherence to specific rules of behavior in all functional units and at all corporate levels. Training and the provision of information enable our employees to take proper, responsible, and independent action.
Our product specifications, Certificates of Analysis, and other documentation provide our customers with all the information they require concerning the quality of the products we deliver to them. Expert consulting on the use and proper handling of our products is also available to our customers anytime they require such services.
As a partner to the companies in the food, cosmetic, and pharmaceutical industries, it has always been extremely important for us to make our QM system as compatible as possible with the systems utilized by our customers. Here, documentation of GMP (good manufacturing practice) elements is just as much a part of the system as risk analyses and the training and qualification of our suppliers.
Internal and external audits are carried out periodically to ensure we are complying with our Quality Management standards and that they are successfulEN ISO 9001 Certificate (.pdf)